Privacy Policy | Herpafend®

Privacy Policy

Last Updated: June 2026

This Privacy Policy describes how Herpafend® ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment information provided at checkout.
  • Usage Data: Pages visited, time spent on site, referring URLs, browser type, and device information collected automatically.
  • Cookies: Small files stored on your device to improve your experience, remember preferences, and analyze traffic.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send transactional emails (order confirmations, shipping updates)
  • Respond to customer service requests
  • Improve our website, products, and marketing
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers, email platforms). These parties are contractually obligated to protect your information.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies for analytics and advertising purposes. You may disable cookies through your browser settings; however, some features of the site may not function properly if you do so.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the email address below.

7. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@herpafend.com